Communication – The Essential Skills

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone, email, texts, and social media more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message.

Some of the Topics Reviewed

  • The Complexity of Communication
  • Communication Styles
  • The Importance and Role of Body Language
  • Skills for Connecting with Others
  • Strategies for Speaking Effectively
  • Tools for Persuading Others
  • Phone Etiquette
  • Making Email Work for You and Your Recipients
  • Social Media and the Workplace

Target Audience

This is an introductory level workshop.

Location:

Executive Royal Hotel Calgary
2828 - 23rd St NE
Calgary AB  T2E 8T4

Date & Time:

November 4, 2019 9:00 a.m.-4:00 p.m.

For more information and to register, go here.

**AECEA Professional and Student Members are eligible for a 15% discount on all CTRI and ACHIEVE Centre public workshops, please contact the AECEA office if you have not received the discount code**