The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. This workshop explores the various dynamics of conflict, including its sources and how it often escalates in predictable patterns. Participants will learn skills for responding confidently and effectively to conflict.
Holiday Inn Conference Centre
4485 Gateway Blvd
Edmonton, AB T6H 5C3
Date & Time
December 12, 2018 9:00 a.m. - 4:00 p.m.
To find out more and to register, go here.