Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. This workshop explores the various dynamics of conflict, including its sources and how it often escalates in predictable patterns. Participants will learn skills for responding confidently and effectively to conflict.
Some of the Topics Included
- The Sources of Conflict
- A Conflict Overview
- How Conflict Escalates
- Dealing with Misunderstandings
- The Intention Check Tool
- Communicating About Effect
- Key Skills for Conflict Resolution
- Strategies for Staying Calm in Conflict
This is an introductory-intermediate level workshop.
Date & Time:
November 17, 2020 8:00-11:00 a.m. MST
For more information and to register, go here.