Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through conflict with clarity and confidence. Participants will learn to use conflict analysis tools to understand complex interpersonal dynamics and team tension which will help them make informed choices for where and when to intervene in a conflict.
Some of the Topics Included
- Navigating Your Role as a Conflict Resolution Leader
- Choosing Where to Focus Your Energy in Conflict
- How Conflict Escalates and De-escalates
- How to Deal With Conflict at Its Source
- Tools for Navigating Difficult Conversations
This workshop is intermediate-advanced level workshop and will benefit leaders, managers, supervisors, human resource personnel, and anyone who deals with workplace tension and interpersonal conflict.
Date & Time:
October 8, 2020 8:00-11:00 a.m. MST
For more information and to register, go here.