Navigating Difficult Client Relationships

For those who work in a helping role, it can be very challenging when clients are vulnerable, stressed-out, or quick to engage in conflict. Complicating matters is that difficult dynamics in the relationship are often amplified by different styles of communicating. This workshop reviews what contributes to these challenges, including the intra-personal, inter-personal, and organizational factors. By looking at case studies, participants will learn how to alter their interactions with clients they find difficult in order to transform unhealthy relational patterns into more positive interactions and outcomes.

Location

Holiday Inn Conference Centre
4485 Gateway Blvd
Edmonton, AB  T6H 5C3

Date & Time

January 28, 2019 9:00 a.m. - 4:00 p.m.

To find out more and to register, go here.

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Event Date: 
Monday, January 28, 2019 - 09:00 to 16:00