In the childcare business, parent care isn’t just about smiling at pick-up and answering emails — it’s a strategic leadership skill that shapes retention, trust, and your program’s reputation.
This 4-hour interactive workshop equips leaders with the rhythms, tools, and mindset to consistently deliver exceptional parent care.
Participants will learn how to:
- Establish rhythms of a leader for proactive parent relationship management.
- Create strong parent connections from day one and nurture them throughout enrollment.
- Ask for and respond to feedback in ways that build trust (even when it’s negative).
- Confidently lead parent meetings that are purposeful and productive.
- Have difficult conversations with professionalism and empathy.
- Hold themselves and their teams accountable to clear parent care standards.
This workshop combines real-life childcare scenarios, hands-on activities, practical scripts, and leadership tools, so participants leave ready to implement these strategies immediately.
Additional details on this professional learning opportunity can be found here: https://www.childcarebydesign.ca/workshops#ParentCareMastery
Disclaimer
This training is not offered or administered by AECEA. The information provided on this page, including the training description, has been reproduced from the training provider to help educators identify professional learning opportunities.
While AECEA makes reasonable efforts to keep information current, training details—including dates, delivery format, fees, eligibility, learning outcomes, and registration information—may change without notice. Educators are encouraged to verify all information directly with the training provider before registering.
If you have questions about this training, please contact the training provider directly.